Disclaimer
Terms and Conditions — My IT Support
At My IT Support, we are dedicated to delivering reliable and professional technical assistance to help troubleshoot and resolve issues related to your devices, networks, and software. Our goal is to provide a smooth, secure, and efficient support experience for every customer.
Please review the following Terms and Conditions that govern the use of our support services. By engaging with our services, you acknowledge and agree to the terms listed below.
1. No Guarantee of Resolution
While our certified technicians make every effort to resolve technical issues effectively, My IT Support cannot guarantee that every problem will be completely fixed. Certain issues may require third-party intervention, specialized hardware repair, or manufacturer-level support that extends beyond our service scope.
2. Limitation of Liability
My IT Support shall not be held liable for any data loss, software corruption, hardware damage, downtime, or consequential losses that occur during or after support services.
Customers are strongly encouraged to back up all important data prior to any service session. By proceeding, the customer acknowledges and accepts this responsibility.
3. Scope of Service
Our support services include, but are not limited to:
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Software troubleshooting and installation
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Device configuration and optimization
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Network setup and connectivity support
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Virus and malware removal assistance
Services do not include:
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Major hardware repairs or component replacements
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Physical damage recovery
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Unauthorized system modifications or third-party interference
4. Customer Responsibility
Customers must:
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Provide accurate and complete information regarding the issue.
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Follow all guidance and instructions from My IT Support technicians.
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Maintain licensed software and a stable environment for troubleshooting.
Failure to comply with recommendations may limit the effectiveness of the service and void any related warranties or service guarantees.
5. Payment and Service Policy
All services must be paid for as agreed before or upon completion, depending on the service plan. Fees for time-based or remote support sessions are non-refundable once service begins, unless otherwise specified in writing by My IT Support.
6. Privacy and Data Security
All information shared during support sessions is treated with strict confidentiality. My IT Support will never access, share, or store your data beyond what is necessary to provide the requested service. For more details, refer to our Privacy Policy.
7. Contact Information
For questions, feedback, or additional support, please contact our support team:
📧 Email: support@myitsupport123.com
📞 Phone: +1 (949) 542-1599
🌐 Website: www.myitsupport123.com
Our technical support team is available 24/7 to assist with your service inquiries.
By using My IT Support’s technical support services, you confirm that you have read, understood, and agreed to these Terms and Conditions.